Hotmail Junk Filter Not Working

Hotmail Junk Filter Not Working

If you’re having trouble with your Hotmail junk filter not working effectively, it can be frustrating, as spam emails can be intrusive and potentially dangerous.

Here are some steps you can take to try and fix the issue.


Hotmail Junk Filter Not Working


Basic Checks

Verify Filter Settings: Make sure the junk email filter is actually enabled.
Go to Settings > View all Outlook settings > Mail > Junk email and confirm it’s turned on.

Check Safe Senders List: Ensure essential email addresses and domains are added to your Safe Senders list.
This prevents legitimate emails from being filtered as junk.

Update Blocked Senders List: Add senders whose emails you consistently receive and consider spam.
Right-click the email, select “Block” or “Block Sender.”


Training the Filter

Mark Spam as Junk: When you see a spam email in your inbox, right-click and select “Mark as junk.”
This helps the filter learn and improve its accuracy.

Report Phishing: If you encounter phishing attempts (emails trying to steal information), report them directly to Microsoft.
This helps them identify and block malicious senders.


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Advanced Techniques

Create Email Rules: Set up rules to filter specific words or phrases commonly found in spam emails.
This can be helpful for targeted spam campaigns.

Increase Filter Level: In your junk email settings, you can adjust the filter level to be more restrictive.
However, be cautious, as it might catch some legitimate emails too.


Additional Resources on Resolving Hotmail Junk Filter Not Working

Microsoft Support: If the above steps don’t work, consider contacting Microsoft support for further assistance.
They might have access to more advanced troubleshooting methods.

Community Forums: Check online forums like the Microsoft Community for discussions and solutions from other Hotmail users facing similar issues.


See also: Change the level of protection in the Junk Email Filter


The battle against spam is an ongoing one.

While these steps can help improve your Hotmail junk filter’s effectiveness, it’s crucial to remain vigilant and cautious with emails, especially those promising too-good-to-be-true offers or requesting personal information.

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