To cancel your Planet Fitness membership, you can follow these steps:
1. In Person:
- Visit the Planet Fitness club where you originally signed up.
- Speak to a staff member and request to cancel your membership.
- Some locations may require you to fill out a cancellation form.
- Make sure to get a confirmation receipt that your membership was canceled.
2. By Certified Mail:
- Send a written cancellation request to the address of your home club (the location where you signed up). This can be done via certified mail with a return receipt requested.
- Include your membership details, such as your full name, address, phone number, and membership number, as well as a request to cancel your membership.
- Keep the certified mail receipt as proof that you’ve canceled.
3. By Phone (some locations):
- Call the Planet Fitness club where you signed up. Make sure to speak to a staff member to confirm your cancellation.
- Keep a record of the date and time of the call for your records.
- Note: Many locations will not allow you to cancel by phone directly and may insist on an in-person visit or a mailed request.
4. Online (via the Planet Fitness website):
- Some Planet Fitness locations allow membership cancellations via the website or app, but this option is limited.
- Log in to your account on the Planet Fitness website, then check under your membership settings to see if there’s an option to cancel.
5. Check for Cancellation Fees or Notice Period:
- Notice Period: Planet Fitness usually requires a 30-day notice for cancellation (varies by membership type and location).
- If you’re within the contract period, be aware that you might be charged a cancellation fee.
- Make sure you check if you have any outstanding dues (like an annual fee or last month’s payment).
6. Follow Up:
- After cancellation, check your next bank or credit card statement to ensure that you’re no longer being charged.
- If charges continue, contact Planet Fitness to dispute any further payments.
If you’re still unsure, you can always call your specific Planet Fitness location or visit their FAQ page for more specific guidance.
