Planet Fitness is a popular gym chain known for its affordable memberships and judgment-free workout environment. However, circumstances can change, and you might find yourself needing to cancel your membership. While the process may seem daunting at first, this guide will walk you through everything you need to know about canceling your Planet Fitness membership online.
Can You Cancel Online?
Unfortunately, Planet Fitness does not allow members to cancel their memberships entirely online through their website or app. However, you can begin the process electronically by reaching out to your home club or using other methods. Here’s what you need to do:
Step 1: Check Your Membership Agreement
Before canceling, review your membership agreement. This document outlines the terms and conditions of your contract, including any cancellation fees or required notice periods. If you’re on a month-to-month membership, the process is generally simpler compared to an annual contract.
Step 2: Contact Your Home Club
Each Planet Fitness location manages its memberships individually. To start the cancellation process:
- Find your home club’s contact information
- Visit the Planet Fitness location finder and locate your home club.
- Send an email or call
- Reach out to the club via email or phone and inquire about their cancellation process. Some clubs may allow you to initiate the cancellation by sending a written request through email.
-
Step 3: Write a Cancellation Letter
If your club requires a written request, compose a cancellation letter that includes:
- Your full name
- Membership ID number (if applicable)
- Address and contact information
- Reason for cancellation (optional)
Step 4: Visit the Club in Person (if Required)
Some clubs may require you to visit in person to finalize the cancellation. Bring your cancellation letter and photo ID as proof of identity. Confirm with the staff that your membership has been successfully canceled.
Step 5: Verify the Cancellation
After completing the steps, request a confirmation email or receipt stating that your membership has been canceled. Monitor your bank account to ensure no further charges are made.
Alternatives to Canceling
If canceling your membership seems inconvenient, consider these alternatives:
- Freeze your membership: If you’re temporarily unable to use the gym, ask your club if they offer membership freezes.
- Transfer your membership: Some clubs allow you to transfer your membership to another individual.
